Privacy Policy

Privacy Policy

Effective Date: 01/01/2025

Falcon Rods (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.falconrods.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

  • Personal Details – such as your name, email address, phone number, and shipping/billing address when you create an account, make a purchase, or contact us.

  • Payment Information – processed securely via our payment partners (we do not store your full credit card number).

  • Communications – messages, reviews, or inquiries sent through our contact forms, email, or social media channels.

B. Information Collected Automatically

  • Device & Browser Data – IP address, browser type, operating system, and device identifiers.

  • Usage Data – pages you visit, time spent on our site, and actions taken.

  • Cookies & Tracking Technologies – used to improve your browsing experience and for analytics/marketing.

2. How We Use Your Information

We use your information to:

  1. Process and fulfill your orders.

  2. Communicate with you about your purchases, account, or inquiries.

  3. Improve our website, products, and customer service.

  4. Send marketing communications (only if you have opted in).

  5. Detect, prevent, and address technical or security issues.

  6. Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers – such as payment processors, shipping carriers, email platforms, and analytics providers.

  • Legal & Compliance – if required by law, court order, or to protect our rights and safety.

  • Business Transfers – in the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Keep you logged in to your account.

  • Store your cart and order history.

  • Analyze website traffic and trends.

  • Serve relevant advertisements.

You can manage or disable cookies through your browser settings, but some site features may not work properly without them.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and request a copy of the personal data we hold about you.

  • Request correction or deletion of your data.

  • Opt out of marketing communications.

  • Restrict or object to certain processing activities.

  • Request data portability.

To exercise these rights, contact us at store@falconrods.com.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Children's Privacy

Our site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Falcon Rods
1823 W. Reno St., Broken Arrow, OK 74012
store@falconrods.com
918-251-0020